What parents should know before the trip.
Your child's school may use Flock to keep student trips organized and safer. We know that can raise fair questions about privacy, location sharing, and medical information. Here are the answers in plain language.
What is Flock?
Flock is a trip safety tool for schools and student groups. It helps trip leaders keep the roster, check-ins, group location, medical notes, and help requests in one place during a trip.
The goal is simple: give the adults on the trip clearer information when the day gets busy, so they can respond faster and make calmer decisions.
Who runs it — the school or Flock?
The school or district is in charge. They decide which trips use Flock, what information is added, and which staff members can see it.
Flock provides the software for the school. We do not sell student information, and we do not use student data for advertising.
When is my child's location shared?
Location sharing is only for active trips. It starts and stops around the trip window set by the school.
Staff use location to see where groups are, find students who need help, and respond to a help request. Flock is not built for everyday tracking outside the trip.
What information does Flock hold about my child?
Flock may hold the trip details the school adds, such as your child's name, grade, date of birth, optional photo, group assignment, and emergency contacts.
If the school uses Flock for medical details, it may also include allergies, conditions, medications, care plans, and medicine permissions. The school provides this information. Flock does not collect it on its own.
Who can see the medical information?
Medical details are limited to the people who need them for the trip. Nurses and approved trip leaders can see the fuller record. Chaperones may only see urgent notes that apply to students they are helping supervise.
Staff can only see students on trips they are part of. Flock also keeps a record of when sensitive medical information is viewed.
The school asked me to confirm medical details. Is that real?
Yes, it can be. Some schools use Flock to let a parent or guardian review and confirm medical details before a trip.
Before any medical information is shown, Flock sends a one-time code by text or phone call to a contact number already on file. If you get a request you did not expect, contact your school before opening it.
How is the data protected?
Flock uses security protections meant for sensitive school information. Data is protected while it moves between your browser, the app, and Flock's servers.
We also limit who can see sensitive information, require one-time codes for parent medical review pages, slow down repeated sign-in attempts, and keep a record of access to medical details.
Does this follow student-privacy law?
Flock is designed to support school privacy duties, including FERPA, the federal student privacy law. In plain terms, we handle student information only to provide Flock for the school, and only as the school directs.
We do not sell student data or use it for ads. The full detail is in our privacy policy.
Can I ask to see, change, or delete the data?
Yes. Because the school owns the roster and medical records, requests to see, correct, or delete that information usually start with the school.
For questions about how Flock handles data, email support@getflock.co and a real person will respond.
Who should I contact if I am worried before the trip?
Start with your school or trip leader. They can explain how Flock will be used for your specific trip, what information they added, and who will have access.
If your question is about Flock's privacy or security practices, you can also email support@getflock.co.